Frequently Asked Questions

Yes, we’re an Irish company. We’re headquartered in County Kildare, but our team is spread across the country, and overseas too. We source our oats in Ireland, and we make our products in mainland Europe. 

Oatier® is 100% plant-based and vegan friendly.

Water, Irish oats, sunflower oil and some minerals. Clean, straightforward, no nasty ingredients.

It sure is. If you are substituting oat drinks for dairy milk we always recommend doing so as part of a balanced diet to ensure your little ones get all the vitamins and minerals needed to grow big and strong. If in doubt, please consult your doctor or dietitian.

While we have a fully traceable oat only production process, Oatier® Classic and Oatier®Barista are not certified gluten-free and therefore not suitable for coeliacs.

As a small island country, we don’t have the manufacturing facilities available to make Oatier® in the quantities, consistency and quality that we require in Ireland. That’s why we produce in an BRC Grade A+ facility in mainland Europe. From an environmental standpoint, we’re also closer to a larger population base across Europe, and so less transport is needed of our final product to reach more customers.

You can drink Oatier® straight from the carton, froth it for your coffee, pour it on your cereal or any other way you want.

Most of our products have a shelf-life of around 12 months, but we recommend you check the top of your carton for the exact date. Once opened and kept refrigerated, we recommend consuming within three days.

Check out our stocklist page here (coming soon).

We have a subscribe and save offer so you can get your oat drinks as frequently as you want delivered to your door, and save 10% off every order (coming soon).

You can cancel or amend your order as long as it has not been shipped. Get in touch with us asap and we’ll do our best to help.

Get in touch via our Contact Us section if you are a retailer or in the foodservice trade.

We source all our ingredients from sustainable sources, where the crops grown have a low impact on the environment. Our cartons are made from 88% plant based materials, the cardboard used is Forest Stewardship Council certified, and we’re also Carbon Trust certified for helping to reduce the carbon footprint of our packaging by 21% over conventional alternatives. And the little cap at the top that we always feel guilty about when trying to reduce our plastic, well that’s made from Bonsucro certified sustainable sugarcane, so that’s one less thing to worry about. We’re also working towards becoming a certified B-Corp!

Our cartons are fully recyclable, so give them a rise and pop them in your recycling, including our sugarcane lid!

We currently ship across Ireland.

You can read our refund policy here.

We currently ship our product by courier, across Ireland.

Get in touch with us, we’ll do whatever we can to put things right.

Try our search bar, or get in touch via our contact form, we’re happy to help!